If you’ve been hearing a ringing or other persistent sounds in your ears that don’t go away, you may have developed tinnitus.

Tinnitus is a condition that is commonly described as a ringing sound heard in the ears. It can also occur as other sounds such as roaring, buzzing, whistling, whirling, humming, hissing, whooshing, or crackling.

Tinnitus can be intermittent or constant. Most individuals will experience tinnitus as no more than a minor annoyance. Others will have more severe cases that disrupt their daily activities.

Treatments for Tinnitus

There is no known “cure” for tinnitus. However, there are treatment options that can help develop habits and coping tools to help reduce or manage the symptoms.

Our tinnitus program is conducted by licensed and trained Doctors of Audiology who are here to help you navigate the information available about tinnitus, including several treatment or management options.

While the true cause of tinnitus is difficult to determine, it is generally accepted as a symptom of something else.

When developing a treatment plan for tinnitus, your doctor will look at which of your symptoms, diagnostics, and other health factors are most likely contributing to your tinnitus symptoms.

By scheduling an appointment with one of our audiologists, we’ll be able to determine what treatment plan will work best for your individual needs. The program is best when conducted in-person, but can also be conducted remotely (by phone or video) if the situation calls for those accommodations.

Tinnitus Program Costs & Appointments

The costs of our tinnitus program are currently being covered by Baptist Health. We are working under a grant for this program, so costs of services that typically would not be covered by insurance will be covered under this grant.

If you’d like to set up a consultation with one of our audiologists, please contact our office at (904) 355-3403 or email us at clinic@shcjax.org. We’ll reach out to you to get your consultation scheduled as soon as possible.

In the meantime you can get started by completing the pre-assessment forms found at this link: https: //hipaa.jotform.com/212064809811049


Hyperacusis is a decreased tolerance to everyday sounds such as water running from a faucet, the buzzing of a kitchen appliance like a refrigerator, a car engine, or a loud conversation. Patients with hyperacusis often find certain sounds unpleasantly loud and/or painful, even if those around them don’t seem to notice them.

The majority of patients with hyperacusis also experience tinnitus. However, in some cases, hyperacusis can occur on its own.

What Causes Hyperacusis?

Our ears detect sounds as vibrations. However, when a patient has hyperacusis, their brain will confuse or exaggerate certain sounds—creating discomfort. Patients are not typically born with hyperacusis, and the condition can be caused by a number of factors.

The most common cause of hyperacusis is damage to the cochlea from exposure to loud noises such as those heard at industrial workplaces, concerts, or fireworks. Hyperacusis can also occur as a result of a disease or health issue such as a head injury, tinnitus, acoustic trauma, adverse reactions to medicine/surgery, chronic ear infection, or an autoimmune disorder.

Treatments for Hyperacusis

Although it may be tempting for patients with hyperacusis to wear hearing protection, this practice can actually be counterproductive to their hearing health in environments where the sound level is safe. Avoiding normal-level sounds in such environments can make you dependent on hearing protection and make your ears even more sensitive to those sounds when the protection is not used, worsening your hyperacusis.

If you have, or believe you have hyperacusis, the best thing you can do is schedule an appointment with a licensed medical professional like an audiologist. Our audiologists will be able to identify the best treatment options for your specific symptoms and work to improve your quality of life.

Common treatments for hyperacusis include sound therapy (where audiologists use generic background noise to counteract your negative reaction to everyday sounds), and Tinnitus Retraining Therapy (where you will receive a sound device programmed to generate a neutral noise that diverts your attention from the noise).

To schedule an appointment with an audiologist, please contact us at (904)355-3403 or via Contact Form.