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Jacksonville Speech & Hearing Center (JSHC) is closely following the rapidly changing healthcare industry. As part of our commitment to the safety and health of those we employ, as well as those we serve, we’ve developed new telepractice programs. These programs offer the added security and convenience of receiving your hearing, speech & language services from the comfort of your home.

You don’t have to be a current patient to participate. To have a professional contact you about eligibility, please complete the form below, or call us at (904) 355-3403!

Additional information regarding these new programs is provided below.

Care for Patients During COVID-19

At the Jacksonville Speech & Hearing Center (JSHC), we take nothing more seriously than your health. Amid recent concerns regarding COVID-19, we have been closely monitoring the situation and are taking action based on guidance from the World Health Organization (WHO), the Centers for Disease Control (CDC), and local public health officials.

Currently, the majority of our services are being provided virtually through telehealth. These practices ensure that our patients are able to receive essential communication services that enable them to stay socially connected, while remaining physically safe in the comfort of their homes. Once social distancing protocols are lifted, we will continue to offer our remote care options, in addition to in-person care at our clinic.


What is telehealth? Telehealth is the ability to receive select health care services remotely. You no longer have to drive to your health care provider. You can have them meet you wherever you are through Internet-capable devices like laptops, computers, cell phones and tablets. With the growing popularity of telehealth, health care providers have a variety of digital resources that enable them to remotely connect with and care for their patients.

To provide continuity of care, we’re offering our telehealth option for services free of charge to all of our patients during this pandemic.*

Speech Teletherapy

For qualified speech therapy patients, teletherapy is a convenient alternative to traditional onsite therapy. By using Theraplatform technology, one of our licensed clinicians can connect with you from the comfort of your home!

Just like our in-patient speech therapy program, our remote speech therapy program is designed with our patients’ communication goals in mind! With privacy-protected video conferencing, screen sharing, and interactive apps, there are endless possibilities for you to enjoy interactive and engaging therapy sessions.

There are no special downloads or programs required for you to participate. All you need are an Internet connection, and a device with updated video & audio capabilities.

In just a few clicks, you can enjoy high-quality, compassionate speech therapy equivalent to the care that you’d receive in-person at our clinic!

Audiology Telehealth Services

Are you an audiology patient in need of hearing aid troubleshooting, fitting, or orientation? If so, you may be able to receive treatment by a licensed audiologist from the comfort of your home!

Through Sycle Telehealth, your audiologists are able to troubleshoot your hearing aids and conduct hearing aid orientations with high-quality precision. With privacy-protected video conferencing capabilities, you’ll be able to safely communicate with your audiologist and ask any questions that you may have.

Depending upon your hearing aid brand, we may also be able to remotely adjust your hearing aids to the perfect setting! Contact us to see if your hearing aids have remote adjustment capabilities.

In order to access these audiology telehealth services, you’ll need a device with audio, video, and Internet capabilities. For hearing aid adjustments, you’ll also need a special phone app, new hearing aid batteries and a quiet environment.

In just a few clicks, you can enjoy high-quality, compassionate audiology services equivalent to the care that you’d receive in-person at our clinic!

Fill Out Form to Have a Professional Contact You About Telehealth!

  • Receive monthly updates including: community news, events and education resources.

* All regular service fees still apply, whether paid for by insurance carriers or directly by the patient.

To schedule a telehealth appointment, please contact us at (904)355-3403 or via Contact Form.