ADMINISTRATIVE STAFF

President and CEO: Mike Howland

Mike Howland brings a wealth of leadership experience to the Jacksonville Speech & Hearing Center. He has led the U.S. Small Business Administration in San Francisco, Independent Charities of America, Christian Service Charities and three related associations of national charities, Noble of Indiana and the Southeastern Council of Foundations. He also served as Vice President for University Advancement and Chief Strategic Relations Officer at his Jacksonville University alma mater. His long history with JU includes serving as president of the student body and the JU alumni association, and as chair of the trustee nominating and governance committee of the board of trustees.

Mike has chaired a plethora of national and local non-profit boards and campaigns. He currently serves as Chair of the Neighbor to Nation Board of Directors, Governance Chair of Family Foundations of Northeast Florida and is on Leadership Jacksonville’s Leadership Team. In addition to his JU degree, Mike was the first person to graduate from St. Louis University with both Juris Doctor and Master of Arts-Public Administration degrees. He is a Certified Association Executive. Mike and wife Cathy have three children, Jim, Chris and Madeline, a JU Nursing student, and three grandchildren.

Fun Facts: (I) Mike has played baseball at AT&T Stadium in San Francisco, the Oakland Coliseum and Wrigley Field. (II) Mike and Cathy lived in Washington, DC, San Francisco and Indianapolis when the Redskins, 49ers (2) and Colts won Super Bowls…so there’s still hope for Jaguars fans.

Director of Operations (Volunteer): Cathy Howland, SPHR, SHRM-SCP

Cathy Howland began volunteering for JSHC shortly after Mike took over as President, and it quickly evolved into a full-time passion. Cathy has helped with HR, fundraising, including managing FinFest 2015, front office operations and billing, and now oversees JSHC operations at 1128 N. Laura Street.

Cathy graduated from St. Louis University with a Bachelor of Science in Social Work, and has earned the SPHR and SHRM-SCP HR certifications. She previously has worked as an HR manager and paralegal.

Fun Facts: Cathy’s greatest passions are her children and grandchildren. She is a very loyal St. Louis Cardinals Baseball and San Francisco 49ers football fan.

Director of Development: Kristen Dietzen

Kristen Dietzen began working for JSHC in August 2013, shortly after graduating from the University of North Florida with a Bachelor of Arts in Political Science. She assumed some marketing and grant writing responsibilities and grew into the position of Manager of Grant Development. In December, 2016, she was promoted to Director of Development, in which she is responsible for JSHC’s overall fundraising strategy activities, including donor development and stewardship, FinFest and other fundraising events, and grant development. She also contributes to JSHC’s marketing and communications strategy.

Fun Fact: Kristen enjoys cooking, traveling and reading nonfiction.

Controller: Lynne Woodall

Lynne Woodall joined JSHC in October 2011 after 23 years as Chief Financial Officer at the Boys Home in Jacksonville.

Lynne and husband Jerry have been married for 41 years. They have a daughter, Jennifer, a Registered Nurse.

Fun Facts: She enjoys reading, completing crossword puzzles, and Genealogy. She collects M & M candy dispensers. In the fall her mantra is a passionate, “Roll Tide!”

Marketing & Development Manager: Barbara Ravenwood

Barbara came on-board with JSHC in 2016, after moving to Jacksonville from the Washington DC area. Barbara’s responsibilities include updates and maintenance of JSHC’s web presence, administration of the Center’s social media accounts, communications outreach, and writing and designing print materials. She also assists the Director of Development with donor acquisition, donor relations, fundraising, and event management.

Fun Facts: Barbara has performed as a fire-dancer in 10 states and in the District of Columbia, including performances in the New Mexico and Nevada deserts.

Billing Coordinator: April Newton

April has been with JSHC since 2008. She began her journey at JSHC in the front office and has since worked her way up in the organization to become the referral coordinator and now the billing coordinator. She has a passion for helping people and is proud that her work makes a difference in the lives of others.  April is a Jacksonville native, she attended Jacksonville University and is a member of Gamma Phi Beta sorority, she is also the mother of a very precocious 11 year old.

Fun Facts: April is an avid reader and loves all things purple and her favorite phrase is “Roll Tide”. She also is the daughter of a knife maker.

Referral Coordinator: Lia Richardson

Lia started at JSHC as the Front Desk associate in April 2015 and now focuses on processing referrals and authorizations. She has a Bachelors in Health Administration from the University of North Florida. She is currently going to school for a Post-Baccalaureate in Communication Sciences and Disorders from the University of South Florida and will soon begin working on receiving her certification to be a registered behavior technician.

Fun Fact: Lia enjoys cooking and experimenting with Vegetarian based recipes. She does volunteer work with young adults who have developmental disabilities and spends her free time doing creative DIY project around the house.